Customers who do not receive emails

For customers who do not receive emails

If you do not receive an email from Amavel Online Shop, the following reasons are possible.
Please be sure to check before using.

■If you have specified a domain when registering your mobile phone email address, etc. If you have registered your mobile phone email address and have specified a domain for anti-spam measures, you may not receive emails from "amavel.jp". I have.
If you have specified domain reception settings, please set the reception permission from "@amavel.jp".

■If you are using a free e-mail service, Yahoo mail (yahoo), G-mail (google), icloud (Apple), etc. will detect e-mails from "amavel.jp" as "spam" and receive them. There are many cases where emails are automatically sorted into spam folders or trash cans instead of folders.
Please be sure to check your spam and junk mail folders as well.
Also, please set permission to receive emails from "amavel.jp".

[If you have an icloud email address, please read here. ]
I am unable to receive emails to my icloud email address.
If you do not receive the e-mail, please log in to your webmail, check your spam folder, view the e-mail, and then click "not spam" in the upper right corner to make future e-mails easier to reach. Become.

■If the registered e-mail address is incorrect If the registered e-mail address is incorrect, it will not be delivered.
Please double check the email address you entered before sending.

■If your mailbox is full If your provider's email capacity is full, you will not be able to receive emails. Please check.

■ If there is a period (.) immediately before @, or if the address has consecutive periods before @

If the email address has a period (.) immediately before the @ symbol or has consecutive periods before the @ symbol, emails cannot be sent from a PC, so please register another address.


If none of the above apply and you do not receive an email, please contact the Amavel Online Shop office.