[Important] Regarding fraudulent orders

 

Thank you for using AmavelOnlineShop .

Our Online Shop has been experiencing an increase in malicious activity involving the fraudulent use of other people's credit cards.

Therefore, in order to prevent fraudulent orders, we regret to inform you that we have implemented a fraudulent order prevention system at our online shop .

Furthermore, if any of the following conditions apply to your order, we will place the order on hold and contact you by telephone to confirm your identity.

・If the order is similar to a fraudulent order detected in the past ・If multiple credit card payment attempts have been made ・If multiple payment attempts have been made using several different credit cards ・If the order was made using a high-risk internet connection ・If the country of the order is different from the billing country ・If the name on the credit card is different from the name on the debit account ・The billing address does not match the address registered on the credit card ・If the delivery address has previously required a signature from another company ・If the sender has previously cancelled a delivery from another company ・If the email address cannot be delivered ・If the phone number is not in use ・Other

We will contact you by phone to confirm, and if any of the following are found, we will cancel your order.

If we can't contact you by phone
・If the phone number and email address are found to belong to a third party
If it is determined that the credit card has been fraudulently used
·others

* We ask that you please register your correct address, telephone number, and email address when shopping.

If our Online Shop discovers any fraudulent use of a credit card, we will submit the IP address and other information collected at the time of your order to the local police station.

We apologize to the many customers who are shopping properly for any inconvenience and discomfort caused.

We appreciate your understanding and cooperation.